> ## Documentation Index
> Fetch the complete documentation index at: https://docs.2501.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a gateway

> A second gateway of the same type in one organization is refused, as is a feature-gated type whose toggle is off. Two ACTIVE ServiceNow gateways may not share an assignment group and environment, tenant-wide.



## OpenAPI

````yaml /0.14/openapi.json post /api/v1/gateways
openapi: 3.0.3
info:
  title: 2501 Public API
  version: v1
  description: >-
    The stable, versioned HTTP API for driving 2501 as code. See the API
    Overview for authentication, the org_id rule, cursor pagination, and the
    error envelope.
servers:
  - url: https://{command_center_host}
    variables:
      command_center_host:
        default: your-command-center-host
        description: Your Command Center host
security:
  - bearerAuth: []
paths:
  /api/v1/gateways:
    post:
      tags:
        - Gateways
      summary: Create a gateway
      description: >-
        A second gateway of the same type in one organization is refused, as is
        a feature-gated type whose toggle is off. Two ACTIVE ServiceNow gateways
        may not share an assignment group and environment, tenant-wide.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                type:
                  type: string
                  enum:
                    - servicenow
                    - runner
                    - ecritel
                org_id:
                  type: string
                active:
                  type: boolean
                  default: false
                inbound_prompt:
                  type: string
                  nullable: true
                  default: null
                outbound_prompt:
                  type: string
                  nullable: true
                  default: null
                inbound_override_enabled:
                  type: boolean
                  default: false
                outbound_override_enabled:
                  type: boolean
                  default: false
                metadata:
                  type: object
                  nullable: true
                  additionalProperties:
                    nullable: true
                  default: null
              required:
                - type
                - org_id
      responses:
        '200':
          description: The created gateway
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Gateway'
        '400':
          description: >-
            Bad request - a field is missing, malformed, or not allowed
            (VALIDATION_FAILED, BAD_REQUEST, INVALID_CURSOR)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: >-
            No credentials, or a key that is invalid, revoked, or expired
            (UNAUTHORIZED)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: >-
            Authenticated but not allowed (FORBIDDEN, ORG_ACCESS_DENIED,
            STEP_UP_REFUSED, TWO_FACTOR_ENROLLMENT_REQUIRED,
            LICENSE_CAP_REACHED, LICENSE_EXPIRED)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '409':
          description: >-
            The write conflicts with existing data (CONFLICT, DUPLICATE_KEY,
            FOREIGN_KEY_VIOLATION, RESOURCE_IN_USE)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    Gateway:
      type: object
      properties:
        id:
          type: string
          example: gtw_6a2d4f81-...
        type:
          type: string
          description: Integration this gateway speaks
          example: servicenow
        active:
          type: boolean
        org_id:
          type: string
          example: org_460b541c-...
        tenant_id:
          type: string
          example: ten_115bea44-...
        user_id:
          type: string
          example: usr_2b91c7de-...
        metadata:
          type: object
          nullable: true
          additionalProperties:
            nullable: true
          description: Type-specific connection settings
          example:
            servicenow_assigned_group_id: net-ops
            environment: prod
        inbound_prompt:
          type: string
          nullable: true
          description: Take/skip and routing rules applied to incoming tickets
        outbound_prompt:
          type: string
          nullable: true
          description: Status, comment and escalation rules for ticket writes
        inbound_override_enabled:
          type: boolean
          description: Off leaves the default ticket rules in force
        outbound_override_enabled:
          type: boolean
        created_at:
          type: string
          format: date-time
          example: '2026-08-26T10:00:26.380Z'
        updated_at:
          type: string
          format: date-time
          example: '2026-08-26T10:00:26.380Z'
      required:
        - id
        - type
        - active
        - org_id
        - tenant_id
        - user_id
        - metadata
        - inbound_prompt
        - outbound_prompt
        - inbound_override_enabled
        - outbound_override_enabled
        - created_at
        - updated_at
    Error:
      type: object
      properties:
        code:
          type: string
          example: VALIDATION_FAILED
        message:
          type: string
          example: Validation failed
        request_id:
          type: string
          example: req_3702b7e7-...
        field:
          type: string
          description: Set when one input is at fault
        errors:
          type: array
          items:
            type: object
            properties:
              field:
                type: string
              message:
                type: string
            required:
              - field
              - message
          description: Set when several inputs are at fault
        details:
          type: object
          additionalProperties:
            nullable: true
      required:
        - code
        - message
        - request_id
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: >-
        An API key minted in Command Center (Settings -> API Keys), sent as
        `Authorization: Bearer 2501_ak_...`. A Command Center session cookie is
        also accepted.

````