Tasks

Tasks are the fundamental work units in 2501: the instructions you assign to agents for execution. Jobs coordinate multiple related tasks, enabling complex multi-agent or multi-step operations.

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What is a Task?

A task is a discrete assignment given to an agent, ranging from simple operations (“check disk space on prod-web-01”) to complex multi-step workflows (“deploy the latest application version and verify health checks”). Tasks represent the primary interface for directing agent behavior.

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Creating Tasks

Command Center UI: Navigate to your agent, create a new task in the task box, and monitor execution with structured, real-time updates. Review comprehensive execution logs and decision trails. CLI: Submit tasks directly from the command line for quick operations and scripting. Monitor task progress via CLI output. Ideal for interactive or automated workflows. Gateways: If gateways are enabled, tasks and jobs can be created from ticketing systems (ServiceNow, RTMS, Jira). Gateway-created tasks may be assigned directly to specific agents or routed as jobs for multi-agent coordination. You can interact with gateway jobs by commenting @2501 in the ticket—see Working with Active Jobs for details.

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Task Lifecycle

User Assigned: The task has been created and is awaiting agent pickup. With manual trigger, the task waits for explicit CLI execution. With automatic pickup, the agent continuously listens and processes tasks as they arrive. Planning Phase: The agent’s secondary engine analyzes the task, breaks down requirements into actionable steps, gathers necessary context from the target system, identifies required credentials and tools, and exposes the execution plan for review. This phase provides visibility into the agent’s intended approach before commands are executed. In Progress: The agent actively executes the task by running commands on target hosts, reading and modifying files, interacting with services and APIs, adapting based on outputs and errors, and logging all actions and decisions. Completion States: Completed: Task finished successfully. Objective achieved, all planned steps executed, results validated, and context retained for follow-up tasks. Failed: Task could not be completed due to errors during execution, operational constraints violations, unavailable resources, or agent escalation for human intervention.

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Task Monitoring

Command Center UI: Comprehensive visibility with real-time execution progress, structured command logs with timestamps, agent reasoning and decision points, output from all executed commands, error messages and diagnostics, and execution timeline and duration. CLI: Streamlined monitoring with task status updates, command execution output, progress indicators, and final completion status.

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Task Management

Stopping Tasks: Tasks can be stopped at any time during execution. This immediately halts agent operations, preserves execution history up to the stop point, marks the task as interrupted, and retains context for potential resumption. Task Context and Follow-up: Completed or failed tasks remain in the agent’s context window, enabling follow-up assignments that reference previous work, iteration on failures with adjusted approaches, and multi-step workflows that build on completed tasks. Example: If a deployment task fails during health checks, assign a follow-up task: “investigate why the health check failed” without needing to re-explain the deployment context. Task Archiving: When an agent’s context window approaches capacity, archive completed tasks. This removes task history from agent memory, frees context for new operations, keeps archived tasks viewable in Command Center for auditing, but makes context unavailable for follow-up. See Agents - Memory Management for archiving strategies.

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Troubleshooting

Task Not Starting: Verify agent is running and listening for tasks. Check agent has necessary credentials for the target host. Ensure no operational rules or blacklists blocking execution. Confirm task is assigned to the correct organization. Task Failing Repeatedly: Review execution logs to identify failure points. Verify host accessibility and credentials. Check if operational rules or blacklists are too restrictive. Consider adjusting agent specialty or providing more context. Try stopping and following up with refined instructions. For advanced task orchestration through integrations, see Gateways and Jobs. For agent configuration affecting task execution, see Agents, Specialties, and Operational Rules.